German Speaking Customer Service for Canon | Work and Live in Athens, Greece

Mercier Consultancy Group

4d•Onsite

About The Position

Are you a German speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated German-speaking Customer Service Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. Please note: While you will be dedicated to representing Canon, you will be directly employed by our partner—an industry-leading digital solutions and customer service provider based in Greece. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free and with ease.

Requirements

Native-level fluency in Dutch (both written and spoken) is essential.
A minimum English proficiency of B2 is required.
Strong communication and problem-solving skills.
Comfortable using computers and willing to learn new software tools.
Ability to work in a team-oriented environment.
Willingness to relocate and live in Greece.

Responsibilities

Handle customer inquiries for Dutch speaking customers via calls, chats and/or phone calls.
Resolve complaints professionally to maintain high customer satisfaction.
Accurately document all customer interactions in the CRM system.
Collaborate with internal teams to improve product support and customer service processes.