Geriatric Wellness Coordinator - Full-time; 4207-203-N
About The Position
The Geriatric Wellness Coordinator is an integral member of Supportive Housing Programs serving adults and seniors. The role provides on-site wellness services addressing residents’ behavioral health and social needs, including initial interviews, crisis intervention, ongoing individual and group therapy, supportive counseling, and in-depth case management. The coordinator meets and assesses tenants, develops and implements individual and communal wellness activities, and supports residents in aging in place with dignity and maintaining permanent affordable housing. Under the supervision of the Program Supervisor, the coordinator provides day-to-day social service interventions and supports residents in developing and achieving service plan goals. The role collaborates with residents, families, service providers, health facilities, property management, and maintenance staff. The coordinator also promotes appropriate wellness, educational, and social programming and upholds the agency’s mission, policies, confidentiality requirements, corporate compliance standards, and HIPAA regulations.
Requirements
- Bachelor’s degree in human services, Sociology, Psychology, Social Work, or a related field.
- At least one year of experience working in housing, mental health, senior or elderly populations, or related fields.
- Excellent organizational, verbal, and written communication skills.
- Computer literacy, including experience with Microsoft Office software, local area networks, and the Internet.
- Ability to work independently and as part of a team.
- Ability to work flexible hours, including evenings and weekends, as assigned.
- Ability to travel throughout the five boroughs as needed.
- Regular ability to talk, hear, walk, stand, and sit; climb stairs if necessary; operate a computer keyboard, mouse, and office equipment; and read printed materials and computer screens.
- Ability to lift up to 10 pounds.
Nice To Haves
- Master’s degree in psychology, Mental Health Counseling, or Social Work.
- Bilingual Chinese, Korean, Spanish, or English.
Responsibilities
- Provide supportive mental health counseling to tenants in senior buildings.
- Meet regularly with assigned residents, discuss their progress, and document it in relation to service plan goals.
- Provide groups for seniors on benefits, entitlements, wellness, and socialization, and facilitate psychoeducational workshops.
- Respond to referrals promptly and professionally, and follow up on referrals made for consumers and families.
- Conduct and prepare intake assessments, case logs, case notes, and tenant service plans.
- Establish and maintain contacts with families, social service support agencies, and health facilities.
- Assess residents’ needs and develop and implement support plans.
- Help residents develop meaningful service plan goals and support them in achieving those goals.
- Assist residents with arrears in obtaining OSD or financial management assistance.
- Develop wellness goals and activities with input from residents and other staff, and implement and promote wellness activities.
- Ensure appropriate wellness, educational, and social programming takes place consistently.
- Coordinate care for targeted critical or high-need resident cases.
- Provide crisis intervention and crisis follow-up services.
- Work with building property management and maintenance staff to identify and respond to residents in need.
- Model positive advocacy and help residents self-advocate with community service providers when appropriate.
- Identify service gaps that impede effective and professional agency service delivery.
- Provide ongoing active outreach and creative engagement of residents.
- Maintain contact and follow up with service providers established for residents, including Adult Protective Services and outpatient treatment services.
- Follow agency confidentiality and corporate compliance policies and maintain HIPAA compliance.
- Accompany residents to face-to-face meetings when requested.
- Attend staff and agency meetings, workshops, classes, and in-service training to maintain current information on eligibility requirements for basic entitlements.
- Perform other duties as assigned.
Benefits
- Generous vacation, personal days, sick days, and paid holidays annually.
- Medical, dental, and vision coverage.
- Retirement savings with agency match.
- Transit benefits.
- Flexible Spending Account.
- Life insurance.
- Public Loan Forgiveness Qualified Employer.
- Training series and other additional voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
