Genetic Counseling Assistant

Tidelands Health•Murrells Inlet, SC

2d•Onsite

About The Position

Under indirect supervision, the Genetic Counseling Assistant provides support to the Hereditary Cancer Clinic Services. Assists with scheduling, pre-appointment chart preparation, post visit follow-up, and data entry as directed by the team. Performs routine and specialized administrative functions to support the program to maintain an efficient and effective operation.

Requirements

Bachelor's Degree or equivalent combination of educational and work experience
Excellent communication (both oral and written), interpersonal, customer service, and organizational skills.
Basic math and computer skills, and knowledge of medical terminology
Proficient in MS Office including Excel, Word, Outlook, Teams

Nice To Haves

Bachelor's Degree in genetics or biological sciences or health related field
Experience in medical facility

Responsibilities

Coordinate and schedule patients for the Hereditary Cancer Clinic, ensuring accuracy and appropriateness of appointments.
Upload and manage appointment and clinic data within required systems.
Confirm appointments with patients to improve attendance and reduce no-show rates.
Prepare for clinic visits by ensuring pedigrees meet established standards and guidelines.
Verify and update patient medical history, genetic test results, and related data in the EMR.
Support patient communication by responding to phone inquiries and portal messages.
Manage post-visit activities, including reviewing, documenting, and storing test results and consultation information.
Distribute clinic summaries and assist with communicating test results to patients in collaboration with providers.
Monitor and apply updated clinical guidelines, notifying patients and providers of relevant changes and required follow-up.
Assist with data collection, reporting, and research-related activities to support program outcomes.