Generator Specialist Instructor

FieldCore•Houston, TX
•$82,700 - $136,500

About The Position

The Generator Specialist (GS) Training Instructor delivers training curriculum for Generator Specialist courses serving Gas Power Field Engineering, FieldCore, customer, and On-Site Services clientele. As part of the Gas Power Technical Training Delivery Team, the instructor provides technical training intended to develop safe, capable field service representatives. The instructor conducts approved training sessions at the Houston Learning Center, develops and delivers entry-level and advanced technical training on GE generator equipment, maintains training lab equipment, and works with leadership, product engineering, and New Product Introduction teams to keep training current. The role also contributes to creating and revising course content, incorporating business processes and e-tools, coordinating course schedules and logistics, evaluating student performance, improving course quality, and managing training expenses. The ideal candidate is in the Houston, Texas area, though global candidates with Generator Specialist experience may be considered.

Requirements

  • 3 to 5 years of professional experience as a Generator Specialist with GE or equivalent experience.
  • At least 5 years of manufacturing, process, or hands-on field experience with generator equipment installation, operation, and maintenance.
  • Ability to speak, read, and write English.
  • High school diploma or GED.
  • Ability to travel up to 30% may be required.

Nice To Haves

  • Adult technical teaching course delivery or equivalent training experience.
  • In-depth GE Generator product knowledge (GE employees only).
  • Ability to learn and apply new technology, such as GE Generator technology.
  • Field experience with Generator and EE equipment design, installation, startup, troubleshooting, or maintenance.
  • GE Field Engineering Program (FEP) graduate (GE employees only).
  • Experience developing and implementing learning programs, including needs assessment, instructional design, content development, and program reviews.
  • Knowledge of past and present Generator Specialist product lines.
  • Technical training experience for customers or internal audiences.
  • Ability and desire to collaborate actively and provide direction within a team.
  • Ability to clearly convey technical concepts to business and technical personnel.
  • Ability to apply adult learning theory in an enthusiastic, clear, and effective manner.
  • Recent installation experience.
  • Excellent oral and written communication skills.
  • Flexibility and willingness to learn and teach new technologies.
  • Strong computer skills, including proficiency in Word, Excel, and PowerPoint.
  • Fluency in English.

Responsibilities

  • Conduct approved Generator Specialist training sessions as an assigned member of the Gas Power Technical Training Delivery staff.
  • Develop and deliver entry-level and advanced technical training courses on GE generator equipment for Field Engineering, customer, and On-Site Services candidates.
  • Manage, troubleshoot, repair, and maintain generator lab equipment at facilities determined by business needs.
  • Work with leadership, Product Engineering, and New Product Introduction teams to deliver current technology training that meets fulfillment needs.
  • Serve as the primary Generator Specialist subject matter expert and liaison between the Training Delivery Team and Leadership & Development Team to create and modify training content.
  • Integrate Field Engineering e-tools, reporting, service notices, and other business processes into training programs.
  • Schedule courses and coordinate logistics, including ordering and shipping equipment, tools, consumables, and other resources for classroom and lab activities.
  • Maintain documentation and records, use technical reference materials where appropriate, update course materials, and conduct student performance evaluations.
  • Train attendees using current content in a safe and efficient manner.
  • Drive course-content improvements and meet specific session CTQs.
  • Manage training expenses, including invoice monitoring, purchase order closeout, and rollup of individual course costs.
  • Leverage business subject matter experts as extended members of the training team.
  • Deliver safe, high-quality training that prepares capable field representatives for customer maintenance and installation needs.

Benefits

  • Medical insurance
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