Instructor Specialist

Accenture•Atlanta, GA
•Onsite

About The Position

The Tech & AI Trainer is a multifaceted role combining instructional design and training delivery across a wide variety of topics. The role facilitates instructor-led courses, helps create training resources, exams, and certifications, and evaluates existing training efforts for effectiveness and return on investment to the business. This is a full-time, in-office position in Atlanta, Georgia.

Requirements

  • At least 1 year of talent development, training, or coaching experience.
  • At least 1 year of AI learning or design experience.

Nice To Haves

  • Bachelor's degree.
  • Sales or sales training experience.
  • Experience working with cloud solution technologies or Software as a Service.
  • Experience teaching AI solutions such as Claude, ChatGPT, Copilot, Gemini, or Perplexity.
  • Understanding of full-cycle learning and development strategy, trends, and processes, from development through ROI assessment.
  • Knowledge of project management methodologies and tools.
  • Knowledge of performing a gap analysis and developing a strategy for a learning intervention.

Responsibilities

  • Conduct training for new and experienced employees.
  • Assist in creating eLearning courses, assessments, and certifications.
  • Perform needs analysis and make training recommendations.
  • Establish a feedback loop between learning and leadership.
  • Create and schedule classes.
  • Establish and maintain an enthusiastic work environment and culture.
  • Counsel and provide guidance to managers on employee professional development.
  • Build relationships with managers and employees.
  • Recommend improvements and ways to streamline training sessions and methods.
  • Escalate issues posing business risk to management.
  • Use the Learning Management System to administer courses and surveys, register class participants, analyze training, and create training reports as needed.
  • Evaluate existing training efforts for effectiveness and business ROI.
  • Facilitate instructor-led training courses and help create training resources, exams, and certifications.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Long-term disability coverage
  • 401(k) plan
  • Bonus opportunities
  • Paid holidays
  • Paid time off
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