Generalist/Builder - New Grad

FSH TechnologiesPhiladelphia, PA
$100,000 - $130,000Onsite

About The Position

FSH Tech builds modern software that just works for the public sector. When we deliver, taxpayer dollars go further, agencies move faster, and millions of Americans get tangibly better service and quality of life. Local governments, schools, libraries, and emergency services run on brittle software that was built decades ago. This results in wasted budgets, broken workflows, and bad outcomes for the public. We believe that the institutions closest to people's daily lives deserve products as good as anything in the private sector. We're building them. We're a small, high-agency team. The people who do their best work here are relentlessly optimistic in creating a better world now, driven to have the most impact they can for society, and brilliant and creative. Every year, we aim to hire a few new grad generalists - people early enough in their careers that they haven't specialized yet, and good enough that we’d love to bet on their slope. A Generalist at FSH does whatever is most pressing and important. In practice, this comes from three places: Clients. You'll be in the room with the public servants who actually make cities run. You'll help scope what they need, configure our product to match, write the documentation, and run the training. You will own workstreams and work closely with our Client Strategists. Growth. Public procurement is a specific and learnable process. You'll help research which agencies should be buying from us, build pipeline, and assemble bid responses that are better than what we (and the incumbents) have submitted before. Systems. We're a small team serving institutions far larger than us, which only works if our systems are excellent. You'll build those systems. If you find yourself doing something twice by hand, we'd rather you spend the afternoon automating it than the next six months repeating it. There is no predefined destination for this role. Some will grow into client ownership, some into operations, some into engineering. We don’t know which one you’ll be, and you’ll have an opportunity to experience them all. What we can promise is that you will see very clearly how this business is built, and the ceiling on what you do and own is set by what you demonstrate day-to-day. This role is not an assistant role or a support ticket engineering role.

Requirements

  • Evidence of building things (side projects, internal tools, scrapers, bots, Chrome extensions, mods, games, newsletters, open source contributions)
  • Technical fluency: ability to write a script, query a database, read code, and use modern AI tooling
  • Clear writing skills for explaining things to government readers and colleagues
  • Ability to finish work, including unglamorous tasks
  • Comfort with ambiguity
  • Strong bias toward action

Nice To Haves

  • CS, engineering, math, or other technical degree, or equivalent self-taught experience
  • Experience being responsible for a real outcome with real stakes (startup, business, team leadership, competitive pursuit)
  • Prior internship or work experience in consulting, banking, a startup, or a fast-moving operating role
  • Familiarity with local government, public procurement, or civic technology

Responsibilities

  • Help scope client needs
  • Configure product to match client needs
  • Write client documentation
  • Run client training
  • Own workstreams and work closely with Client Strategists
  • Research agencies for potential sales
  • Build sales pipeline
  • Assemble bid responses
  • Build and improve internal systems
  • Automate repetitive tasks
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