General Store Manager

Domino's Franchise•Cantonment, FL

About The Position

Twomays Inc and Teamdriven Inc operate as one Domino’s Pizza franchise and offer team members opportunities to develop skills and grow within the organization. The General Store Manager leads store operations and team members, setting an example and ensuring company policies and procedures are followed. The role is responsible for activities during the shift and for helping the team achieve sales, service, and profitability goals. The manager oversees cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store image and cleanliness; and marketing. The work also includes customer service and order handling, food preparation, inventory and stocking, equipment and facility upkeep, and delivery-related tasks. The role requires working on foot for most of the shift and may involve lifting and stacking supplies weighing up to 50 pounds.

Requirements

  • Be at least 18 years of age.
  • Have a valid driver’s license.
  • Have access to an insured vehicle that can be used for delivery.
  • Pass a criminal background check.
  • Pass a Motor Vehicle Record check and meet company-specific standards.
  • Be able to direct activities, perform repetitive tasks, work independently and with others, work under stress, and meet strict quality-control standards.
  • Be able to coordinate with coworkers and customers, analyze and compile data, and make timely, sound, ethical judgments and decisions.
  • Have basic arithmetic skills, including the ability to make correct monetary change; a calculator may be used.
  • Be comfortable using a computer keyboard, touch screen, and foot-paddle.
  • Be able to perform tasks while standing for most of the shift and to walk on the described work surfaces.
  • Be able to lift and/or stack product ingredients and supplies weighing up to 50 pounds.
  • Be able to occasionally crouch, squat, stoop, bend, or use stairs.
  • Have hand-eye coordination for shaping pizza dough, using a pizza peel and cutter, and folding pizza boxes.
  • Have navigational skills to read a map, locate addresses, and navigate varied terrain, including multi-story buildings, private homes, and other delivery sites.

Responsibilities

  • Take responsibility for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the team and ensure all policies and procedures are followed.
  • Lead the team toward sales, service, and operational goals.
  • Manage staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
  • Greet customers, take orders, and address customer concerns positively.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino’s specifications and guidelines.
  • Take inventory, stock ingredients and supplies, and complete associated paperwork.
  • Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
  • Navigate to delivery addresses and delivery sites while carrying products.
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