General Service Technician

Team Car Care Dba Jiffy Lube•Seaford, NY
•$17 - $17•Onsite

About The Position

The General Service Technician (GST) is an entry-level role focused on servicing guests’ vehicles with high-quality work and providing an exceptional guest experience. Team members receive training intended to build expertise and certification in the services offered. The position involves vehicle maintenance and inspection, guest communication, teamwork, and maintaining a clean and safe service center. It also includes physical manual work and requires availability for a flexible schedule, including weekends and some holidays.

Requirements

  • At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
  • At least 18 years of age and legally authorized to work in the United States without company sponsorship, now or in the future.
  • Ability to read and interpret safety rules, operating instructions, and procedure manuals.
  • Effective communication skills for interacting with guests and teammates.
  • Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
  • Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
  • Physical ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
  • Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
  • Availability for a flexible schedule, including weekends and some holidays.
  • Commitment to following safety protocols and company policies.

Nice To Haves

  • Previous experience is preferred but not required.

Responsibilities

  • Promote teamwork to deliver timely and accurate guest care during all operating hours.
  • Provide excellent guest service, including clear communication and feedback about guests’ vehicles.
  • Keep the service center clean and presentable.
  • Provide guidance and mentoring to junior and mid-level automotive technicians.
  • Check oil levels and communicate them to teammates.
  • Ensure tires are properly inflated.
  • Inspect and refill fluid levels as necessary.
  • Complete vehicle inspections.
  • Install new oil drain plugs and oil filters.
  • Clean and lubricate fittings as needed.
  • Document all work performed on repair orders.
  • Immediately report safety issues to management.
  • Follow company policies for vehicle care and operation.
  • Perform manual tasks for extended periods, including lifting consumer tires and wheels, standing, bending, and squatting.
  • Perform other duties as assigned.

Benefits

  • 401(k) plan with company match
  • Biweekly bonus incentives upon certification
  • Career advancement opportunities
  • DailyPay
  • Tools provided at no cost to employees
  • Employee discount
  • Employee referral bonuses
  • Fleet referral bonuses
  • Medical, dental, and vision insurance benefits
  • PerkSpot platform with discounts on products including travel, electronics, and concerts
  • Paid time off after 180 days
  • Spot bonuses through the internal rewards program
  • Uniforms paid for and laundered
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