General Service Technician

Leeds West Groups•Kearney, NE

9d•$17 - $20•Onsite

About The Position

A General Service Technician performs routine automotive maintenance and repairs, conducts vehicle inspections, uses diagnostic tools and computerized systems to identify problems, and ensures work meets manufacturer specifications and industry quality and safety standards. The role includes test-driving vehicles, maintaining accurate inspection records, communicating service recommendations to customers and staff, and delivering professional customer service. The technician collaborates with senior technicians, managers, and team members to support efficient daily operations and a safe, inclusive, customer-focused workplace. This full-time, onsite role requires at least 32 hours per week. Business operations run Monday through Saturday and Sunday at various locations, with schedules and hours varying by location and business needs. The position regularly involves long hours and frequent weekend work, as well as up to 25% travel between local stores. The work takes place in a fast-paced automotive retail and repair environment, with exposure to indoor and outdoor climates, changing temperatures, tools, equipment, fluids, and chemicals. Use of required personal protective equipment and compliance with uniform and OSHA safety standards are expected. The job requires frequent standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and repetitive motions. It also involves frequent lifting and carrying of heavy parts and equipment weighing up to 50 pounds or more, working long hours under tight deadlines, and having adequate vision, hearing, speaking ability, hand-eye coordination, and manual dexterity. The role has no supervisory responsibilities.

Requirements

Be at least 18 years old.
Have an active, unrestricted driver’s license.
Be legally authorized to work in the United States while employed by Leeds West Groups.
Successfully complete an MVR check and maintain a clean driving record.
Have strong integrity, active listening, verbal and written communication, interpersonal, diplomacy, and customer-service skills.
Have knowledge of the automotive industry and strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Demonstrate organizational skills, attention to detail, analytical ability, decision-making, and problem-solving skills.
Be proficient with computers and software systems.
Be proficient with diagnostic tools and equipment, including scan tools, multimeters, computerized diagnostic software, and Digital Vehicle Inspections (DVI).
Understand the proper use of shop equipment, tools, and fluids.
Adapt to changing automotive technologies, methods, and best practices.
Be proficient in inventory and expense management.
Thrive in a fast-paced sales environment and be able to give and receive constructive feedback.
Manage priorities, multitask, and complete objectives with minimal supervision.
Meet consistent attendance expectations.
Meet the physical demands of the role, including frequent movement, repetitive motions, and lifting and carrying heavy parts and equipment weighing up to 50 pounds or more.
Comply with workplace safety requirements, PPE use, uniform standards, and OSHA and company policies.

Nice To Haves

High school diploma or equivalent.
At least one year of related experience.

Responsibilities

Perform routine maintenance, including oil changes, tire rotations, fluid flushes, and filter replacements.
Assist with and conduct vehicle inspections to identify mechanical, electrical, maintenance, and safety concerns.
Complete repair and maintenance tasks efficiently and accurately.
Use diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot automotive problems.
Ensure repairs and maintenance meet manufacturer specifications and industry quality and safety standards.
Perform quality control checks and test-drive vehicles to verify repairs and identify remaining issues.
Escalate accidents, additional service issues, and safety concerns to the Store Manager or Service Manager.
Complete test drives in accordance with company policy, safety practices, and traffic laws.
Prepare accurate inspection records and communicate service recommendations to sales and management staff.
Explain repair recommendations and estimates to customers and address their questions or concerns professionally.
Provide quality automotive service and maintain a courteous demeanor to support customer satisfaction.
Coordinate workflow and service delivery with senior Automotive Technicians, managers, and team members.
Promote workplace safety practices and support compliance with OSHA and company safety policies.
Maintain a clean, organized, and safe work environment.
Stay current on automotive industry trends, technology, and regulatory changes related to repair and safety.
Support the Store Manager in fostering an inclusive team environment, developing employees, and meeting business and customer-service goals.
Perform other duties as assigned.