General Service Technician

Team Car Care • Stanwood, WA

9d • Onsite

About The Position

The General Service Technician (GST) is an entry-level position responsible for professionally servicing guests’ vehicles and helping deliver high-quality work and a positive guest experience. Team members receive training and certification in the services offered. The role involves vehicle inspections and routine service tasks, clear communication with guests and teammates, and maintaining a clean, safe service center. The position also includes physical manual work and requires availability for a flexible schedule, including weekends and some holidays.

Requirements

• At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
• At least 18 years of age and legally authorized to work in the United States without company sponsorship, now or in the future.
• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Effective communication skills for interacting with guests and teammates.
• Strong work ethic, positive attitude, independence, dependability, and ability to work as part of a team.
• Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
• Physical ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform tasks involving bending and squatting.
• Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
• Availability to work a flexible schedule, including weekends and some holidays.
• Commitment to following safety protocols and company policies.

Nice To Haves

• Previous experience is preferred but not required.

Responsibilities

• Promote teamwork to deliver timely and accurate guest care during operating hours.
• Provide excellent guest service, including clear communication and feedback about guest vehicles.
• Ensure the service center is clean and presentable.
• Provide guidance and mentoring to junior and mid-level automotive technicians.
• Check oil levels and communicate them to teammates.
• Ensure tires are properly inflated.
• Inspect and refill fluid levels as necessary.
• Complete vehicle inspections.
• Install a new oil drain plug and oil filter.
• Clean and lubricate fittings as needed.
• Document all work performed on the repair order.
• Report safety issues immediately to management.
• Follow company policies on vehicle care and operation.
• Perform manual tasks for extended periods, including lifting, standing, bending, and squatting.
• Perform other duties as assigned.

Benefits

• 401(k) plan with company match
• Biweekly bonus incentives upon certification
• Career advancement opportunities
• DailyPay
• Tools provided at no cost
• Employee discount
• Employee referral bonuses
• Fleet referral bonuses
• Medical, dental, and vision insurance benefits
• PerkSpot access to discounts on products and services including travel, electronics, and concerts
• Paid time off after 180 days
• Spot bonuses through the internal rewards program
• Uniforms paid for and laundered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed