General Service Technician

Leeds West Groups•Arvada, CO

9d•$19 - $21•Onsite

About The Position

A General Service Technician supports daily automotive retail and repair operations by performing routine maintenance and repair work, conducting vehicle inspections, identifying service and safety needs, and delivering quality service to customers. The role requires professional integrity, teamwork, basic automotive industry knowledge, diagnostic and repair skills, and willingness to learn and adapt to a fast-paced environment. Technicians use current technology, tools, and equipment while meeting manufacturer specifications, industry quality standards, and safety requirements. The position is full-time and onsite, requiring at least 32 hours per week. Business operations run Monday through Saturday and Sunday at various locations; schedules and hours may vary by location and business needs. The role regularly requires long hours and frequent weekend work, with up to 25% travel between local stores. Overnight travel is less than 5% unless required for a particular assignment. The work takes place in a fast-paced automotive retail and repair environment, with regular exposure to indoor and outdoor climates, changing temperatures, tools, equipment, fluids, and chemicals. Proper PPE, uniform standards, and OSHA workplace safety practices are required. The role involves frequent standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and other repetitive motions. It also involves frequent lifting and carrying of heavy parts and equipment weighing up to 50 pounds or more, working long hours under deadlines, and using precise hand-eye coordination and manual dexterity. Adequate vision, hearing, and speaking abilities are required. The company describes a workplace culture centered on safety, integrity, teamwork, customer service, inclusion, and respectful and professional conduct. Leeds West Groups provides equal employment opportunities and reasonable accommodations for individuals with disabilities.

Requirements

Must be at least 18 years old.
Active, unrestricted driver’s license required.
Must be legally authorized to work in the United States while employed by Leeds West Groups.
Must successfully complete a Motor Vehicle Records check and be able to maintain a clean driving record.
Strong sense of integrity.
Excellent active listening, verbal and written communication, interpersonal, diplomacy, and customer-service skills.
Knowledge of the automotive industry and strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Strong organizational skills and attention to detail.
Analytical, decision-making, and problem-solving skills.
Proficiency with computers and software systems.
Proficiency with diagnostic tools and equipment, including scan tools, multimeters, computerized diagnostic software, and Digital Vehicle Inspections (DVI).
Knowledge of proper use of shop equipment, tools, and fluids.
Ability to adapt to changing automotive technologies, methods, and best practices.
Proficiency in inventory and expense management.
Ability to thrive in a fast-paced sales environment, manage priorities, multitask, and complete objectives with minimal supervision.
Ability to provide and receive constructive feedback.
Ability to meet consistent attendance expectations.
Ability to perform the physical demands of the position, including frequent movement and lifting or carrying parts and equipment weighing up to 50 pounds or more.

Nice To Haves

High school diploma or equivalent preferred.
At least one year of related experience preferred.

Responsibilities

Perform routine maintenance services, including oil changes, tire rotations, fluid flushes, and filter replacements.
Assist with and conduct vehicle inspections to identify mechanical, electrical, maintenance, and safety needs.
Complete repair and maintenance tasks efficiently and accurately.
Use diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot automotive problems.
Ensure repairs and maintenance meet manufacturer specifications and industry quality and safety standards.
Perform quality-control checks and test-drive vehicles to verify repairs and identify remaining issues.
Immediately report accidents, additional service needs beyond the scheduled work, and safety concerns to the Store Manager or Service Manager.
Complete test drives in accordance with company policies, procedures, safety practices, and traffic laws.
Prepare and maintain accurate inspection records and clearly communicate service recommendations and needs to sales and management staff.
Communicate professionally with customers about repair recommendations, estimates, questions, and concerns.
Deliver customer service and accurate, quality automotive services while maintaining a professional and courteous demeanor.
Collaborate with senior Automotive Technicians, managers, and other team members to coordinate workflow and service delivery.
Follow and promote workplace safety requirements and best practices, including OSHA and company policies.
Maintain a clean, organized, and safe work environment.
Stay current on automotive industry trends, technology advancements, and regulatory changes affecting repair and safety.
Support the Store Manager in fostering an inclusive and cohesive team environment and achieving business and customer-service goals.
Perform other duties as assigned.