General Service Technician

Big O Tires • Jefferson City, MO

1d

About The Position

Big O General Service Technicians perform service and installation activities associated with store products and services accurately and in a timely manner. The role includes vehicle maintenance and tire services, merchandise handling, customer service and sales, and maintaining the store, tools, and equipment. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

• Must be at least 17 years old with parental consent, or older.
• Ability to learn new concepts and use technical materials.
• Ability to consistently operate a computer and other office productivity machinery.
• Ability to safely operate vehicles with automatic and manual transmissions.
• Ability to exchange accurate information with customers.
• Ability and willingness to work with hazardous materials.
• Ability to consistently work in outdoor weather conditions.
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations.
• Valid driver’s license.
• Vision, hearing, speech, and ability to detect odors.
• Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 75 pounds.
• Availability to work holidays, weekends, and after regular business hours as needed.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet company requirements, including successful pre-employment screenings.
• Legal authorization to work in the United States of America.
• For Missouri-based stores, ability to obtain a current Motor Vehicle Inspection license within 6 months of eligibility.

Nice To Haves

• High school diploma or GED equivalent.
• Strong verbal communication skills.
• Ability to work both independently and in a team environment.
• Ability to work at a fast pace.
• Sales abilities.

Responsibilities

• Drain oil and change oil filters; lubricate vehicles; install, rotate, and balance tires; properly torque wheels; check and fill fluids; and check and replace filters and lights.
• Unload tires, merchandise, and supplies from transport trucks and warehouse deliveries.
• Inspect disposed tires for adjustment and properly store or dispose of tires.
• Clean facilities, tools, and equipment, and stock shelves.
• Greet and thank customers courteously and provide fast, friendly customer service.
• Promote sales by explaining the benefits of services and products to customers.
• Perform sales duties in accordance with company policy and procedure, including proper pricing, promotions, suggestive selling, vendor check-in, and merchandise stocking.
• Maintain internal and external store appearance to comply with Big O Tires standards.
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles to and from service areas as needed.
• Complete daily Today’s Class Technician and other required training on time.
• Keep the supervisor informed of maintenance problems or other issues needing attention.
• Assist in training new employees as needed.
• Adhere to company and position-specific policies and procedures and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed