General Service Technician

Team Car Care•Lewis Center, OH

About The Position

The General Service Technician is an entry-level position focused on professionally servicing guests' vehicles and delivering quality work and an exceptional guest experience. The company provides a training program intended to help technicians earn certifications and gain expertise in the services offered. The position requires customer-facing experience, effective communication, attention to detail, a strong work ethic, and the ability to perform physically demanding tasks in an automotive service environment.

Requirements

  • At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
  • At least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future.
  • Ability to read and interpret safety rules, operating instructions, and procedure manuals.
  • Effective communication skills for interacting with guests and teammates.
  • Strong work ethic, positive attitude, independence, dependability, and teamwork.
  • Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
  • Physical ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
  • Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
  • Availability for a flexible schedule, including weekends and some holidays.
  • Commitment to following safety protocols and company policies.

Nice To Haves

  • Previous experience is preferred but not required.

Responsibilities

  • Promote teamwork to deliver timely and accurate guest care during operating hours.
  • Provide excellent guest service, including clear communication and feedback about guests' vehicles.
  • Keep the service center clean and presentable.
  • Provide guidance and mentoring to junior and mid-level automotive technicians.
  • Check and communicate oil levels to teammates.
  • Ensure tires are properly inflated.
  • Inspect and refill fluid levels as necessary.
  • Complete vehicle inspections.
  • Install new oil drain plugs and oil filters.
  • Clean and lubricate fittings as needed.
  • Document all work performed on repair orders.
  • Report safety issues immediately to management.
  • Follow company policies for vehicle care and operation.
  • Perform other duties as assigned.

Benefits

  • 401(k) plan with company match
  • Biweekly bonus incentives upon certification
  • Career advancement opportunities
  • DailyPay
  • Tools provided at no cost
  • Employee discount
  • Employee referral bonuses
  • Fleet referral bonuses
  • Medical, dental, and vision insurance benefits
  • PerkSpot access to discounts on products and services
  • Paid time off after 180 days
  • Spot bonuses through an internal rewards program
  • Uniforms paid for and laundered
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