Inspiring General Sales Manager

Maverick Car Company • Boise, ID

84d • Onsite

About The Position

Maverick is a used car dealership that is seeking a General Sales Manager to help architect the client experience while building the team and systems capable of delivering it consistently as the company grows. This role leads the Sales, Internet, and Finance teams and serves as a key member of Maverick’s Leadership Team. The position is about much more than hitting a monthly sales number; it involves building the team, culture, leadership, and systems that make an exceptional client experience and strong results repeatable. The role requires strategic thinking about the company's future direction and deep involvement in developing the people who make it happen. Responsibilities include coaching Client Advisors, developing Finance Managers, analyzing conversion performance, and rebuilding processes. The core function is to build a team that continuously improves and becomes more capable.

Requirements

• Proven track record of building and leading successful sales teams.
• Exceptional coaching, teaching, and people-development ability, including developing other leaders.
• Strategic thinking across sales, process, training, organizational development, and client experience.
• Strong analytical instincts and the ability to use data, observation, and feedback to improve performance.
• Exceptional organization, prioritization, and follow-through.
• Strong communication and emotional intelligence, with the ability to balance care, accountability, and results.
• Willingness to understand every part of the operation and jump in when needed.
• Desire to develop exceptional people, solve hard problems, and help build an even stronger organization as Maverick grows.

Nice To Haves

• Experience in the automotive industry is implied by the context but not explicitly listed as a requirement.

Responsibilities

• Build, lead, and develop high-performing Sales, Internet, and Finance teams.
• Develop talent, recruit great people, build future leaders, create healthy accountability, and shape a culture where people are excited and proud of their work.
• Continuously improve how clients experience Maverick, from initial inquiry through delivery, follow-up, and ongoing relationships.
• Identify and address friction points in the client journey to make it easier and more human.
• Build deeper client relationships.
• Collaborate to translate insights into better processes, training, tools, and behaviors.
• Work one-on-one with team members, lead training, develop leaders, coach performance, and help people become more capable and successful.
• Coach individuals on communication, time management, prioritization, follow-through, and building client relationships.
• Help shape company strategy, annual and quarterly priorities, and the future direction of the business.
• Translate big-picture decisions into actionable goals for leaders and team members.
• Establish priorities, build processes, delegate effectively, follow through, and ensure important tasks are completed.
• Lead Sales as part of the larger Maverick organization, collaborating with other leaders and teams to solve problems across the entire client and vehicle journey without creating silos.
• Analyze lead response, conversion, follow-up, profitability, individual performance, and the strength of client relationships.
• Work on strategies for staying connected with clients after the sale, encouraging repeat business, and creating shareable experiences.
• Use data, client feedback, team feedback, and observation to identify areas for improvement.
• Develop and implement better ways of operating.
• Develop people and leaders, gain insights from the team, improve systems, study performance, strengthen the client experience, and build a scalable organization.

Benefits

• Base salary + performance compensation
• Health benefits
• 401(k)
• Paid time off
• Key role on Maverick’s Leadership Team
• Significant influence over the growth and direction of Maverick’s Sales organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed