General Sales Manager
About The Position
Toyota Marin is seeking an experienced, results-driven General Sales Manager (GSM) with a strong background in automotive finance, sales desk management, and team development. Toyota Marin’s Simple Price, Simple Process philosophy posts the best price upfront and avoids back-and-forth negotiations, aiming to provide a transparent, efficient, customer-focused car-buying experience. Sales professionals manage customer transactions from start to finish without a separate finance department. The General Sales Manager recruits, trains, and develops sales professionals; manages daily sales operations; structures deals; and drives sales performance and profitability. The role calls for a hands-on automotive leader with strong finance and desking skills, people-development abilities, and a proven record of delivering results. The position reports to the Sales Director. Pay is $96,000–$300,000 per year, consisting of base salary plus performance-based pay.
Requirements
- Minimum 3 years of experience as an Automotive Finance Manager (F&I).
- Minimum 2 years of automotive sales management experience.
- Proven automotive sales desk experience with strong deal-structuring and closing skills.
- Extensive knowledge of automotive financing, leasing, lender programs, and credit approvals.
- Demonstrated ability to lead and develop successful sales teams.
- Strong understanding of dealership operations, inventory management, and financial performance.
- Excellent communication, leadership, analytical, and problem-solving skills.
- Commitment to ethical practices, transparency, and customer satisfaction.
Nice To Haves
- Toyota dealership experience.
- Previous General Sales Manager experience.
- Proficiency in Tekion DMS and DriveCentric CRM.
- Experience in a streamlined, customer-focused automotive sales environment.
Responsibilities
- Recruit, hire, train, motivate, and develop a high-performing sales team.
- Lead daily new and pre-owned vehicle sales operations to achieve sales volume, profitability, and customer satisfaction objectives.
- Desk and structure retail, lease, and finance transactions while supporting the Simple Price, Simple Process philosophy.
- Provide guidance on lender approvals, credit challenges, finance programs, and deal structuring.
- Coach sales professionals on financing, protection products, and managing the complete customer transaction, ensuring products are offered to every customer and never forced.
- Monitor and improve key performance indicators, including closing ratios, gross profit, finance product penetration, lead conversion, and sales productivity.
- Oversee inventory management, pricing strategies, aging, and inventory turn.
- Ensure consistent CRM utilization, effective lead follow-up, and sales process accountability.
- Maintain compliance with automotive sales, financing, and consumer protection regulations.
- Collaborate with the Sales Director to execute strategies that drive dealership growth.
- Foster a culture of accountability, teamwork, integrity, and continuous improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
