General Sales Manager

Anderson Automotive Group•Asheville, NC

About The Position

The General Sales Manager is responsible for customer retention and profitability in the new- and used-vehicle profit centers. The role achieves these goals through effective personnel management, understanding market potential, applying established performance standards, and monitoring departmental break-even data. The position oversees the new- and used-vehicle department managers and contributes to dealership forecasting, sales objectives, inventory planning, merchandising standards, and vehicle disposal procedures. It reviews departmental and individual performance with the General Manager, analyzes local market conditions, and recommends advertising, promotions, staffing, leasing, and compensation plans. The role also establishes ongoing sales-training systems, including weekly sales meetings.

Requirements

  • Proficiency in Microsoft Office, MS Word, Excel, and other computer applications.
  • Strong organization and prioritization skills, with the ability to handle multiple projects and functions simultaneously with minimum supervision.
  • Ability to compose letters and initiate correspondence independently.
  • Excellent typing and telephone skills.
  • Strong interpersonal skills and excellent verbal communication skills.

Nice To Haves

  • College degree or equivalent work experience.
  • 10 or more years of dealership experience in a leadership capacity.

Responsibilities

  • Hire, train, supervise, and monitor the performance of the new- and used-vehicle department managers.
  • Participate in preparing the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments.
  • Meet with the new- and used-sales managers to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
  • Work with the General Manager to determine appropriate days supply for new and used vehicles and order or acquire inventory accordingly.
  • Establish standards for displaying, merchandising, and maintaining new and used vehicles.
  • Establish procedures for quickly disposing of overage vehicles.
  • Meet with the General Manager to review monthly forecasts, commission sheets, productivity reports, and profit performance by department and salesperson.
  • Study local market conditions, demographics, and past sales history.
  • Recommend short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans to the General Manager.
  • Create systems for ongoing sales training, including weekly sales meetings.
  • Complete other projects as assigned by the General Manager.

Benefits

  • Career-development opportunities, including development programs and training.
  • Stability and continued commitment to serving communities.
  • Opportunity to participate in changes and innovations in the automotive industry.
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