General Sales Manager

Classic Toyota of Henderson•Henderson, NC

33d

About The Position

We are a high-volume, high-performance Toyota dealership known for delivering exceptional customer experiences, strong sales results, and a fast-paced, team-driven culture. We pride ourselves on operational excellence, consistent growth, and developing top automotive talent. We are seeking an experienced and driven General Sales Manager (GSM) to lead our sales operations. This role is responsible for overseeing all aspects of the sales department, including new and pre-owned vehicle sales, team leadership, inventory management, and profitability. The ideal candidate is a proven leader with a strong track record in automotive sales performance and team development.

Requirements

Minimum 5+ years of automotive sales management experience (GSM or high-level Sales Manager)
Proven track record of achieving and exceeding sales goals in a high-volume dealership
Strong leadership, coaching, and team-building skills
Excellent communication, negotiation, and problem-solving abilities
Deep understanding of dealership operations, CRM tools, and desking
High level of professionalism and integrity

Nice To Haves

Experience with Toyota brand standards (preferred but not required)

Responsibilities

Lead, mentor, and develop a high-performing sales team (Sales Managers, Consultants, and BDC)
Drive new and used vehicle sales to meet and exceed monthly and annual targets
Monitor and manage key performance indicators (KPIs), including gross profit, volume, and customer satisfaction
Oversee inventory strategy, pricing, and merchandising
Ensure compliance with dealership policies, manufacturer standards, and legal regulations
Collaborate with Finance, Service, and Marketing departments to maximize dealership performance
Analyze market trends and implement effective sales strategies
Maintain a strong focus on customer experience and retention