General Sales Manager(Automotive)

Jim Shorkey Family Auto Group•Austintown, OH

1d•Onsite

About The Position

We are currently looking for a general sales manager for our growing dealerships in Youngstown, Ohio. A car dealership general manager is responsible for overseeing all aspects of the dealership's operations, including sales, service, and parts departments, to ensure profitability and customer satisfaction. This role involves setting sales goals, managing budgets, supervising department managers, creating marketing strategies, and ensuring compliance with manufacturer standards and local regulations.

Requirements

Proven experience in automotive sales management of +3 years, preferably as a GSM or similar sales manager leadership role in a dealership is required!
Strong understanding of dealership sales operations and processes.
Excellent leadership, communication, and negotiation skills.
Ability to analyze data and make strategic decisions.
Proficiency in dealership management systems and Microsoft Office Suite.
Valid driver’s license required.
Strong leadership and communication skills
Experience in automotive management or sales
Ability to interpret financial statements and manage a budget
A valid driver's license and clean driving record
Strong customer service skills

Nice To Haves

Bachelor’s degree in business administration or related field preferred.

Responsibilities

Manage and coordinate sales, service, and parts departments to ensure they run smoothly and meet performance goals.
Create and manage budgets and analyze profit and loss statements to maintain the dealership's financial health.
Hire, train, and supervise department managers and staff. Provide feedback and conduct performance evaluations.
Set sales objectives, develop marketing campaigns, and establish sales processes.
Handle customer complaints and work to maintain high levels of customer satisfaction.
Ensure the dealership operates in compliance with manufacturer’s standards and all local laws and regulations.
Collaborate with department managers to maintain appropriate levels of new and used vehicle inventory.
Direct and oversee all sales operations, including new and pre-owned vehicles.
Recruit, train, and motivate the sales team to meet and exceed performance targets.
Track sales metrics, analyze trends, and implement strategies to improve results.
Ensure a high level of customer satisfaction and resolve escalated issues promptly.
Collaborate with the General Manager and inventory team to maintain optimal stock levels.
Ensure adherence to all dealership policies, manufacturer guidelines, and legal requirements.
Work with the marketing team to develop campaigns that drive traffic and sales.
Assist in setting pricing strategies, managing gross margins, and achieving profitability goals.