General Operations Manager

Paladin Envirotech•Columbus, OH

7d•$85,000 - $115,000•Onsite

About The Position

The General Operations Manager oversees the day-to-day operations of Paladin Envirotech’s facility and provides leadership to department managers, supervisors, and team leads. The role is responsible for operational efficiency, productivity, safety, quality, compliance, resource and expense management, process improvement, and support of the company’s strategic objectives and growth. It is a hands-on leadership position in a fast-paced, growing, entrepreneurial environment, with regular presence throughout the facility and interaction across operational departments.

Requirements

At least 5 years of operations and/or management experience in a warehouse environment.
Proven experience leading teams and managing employees in a fast-paced operational environment.
Demonstrated ability to manage multiple departments, priorities, and projects simultaneously.
Experience managing budgets, expenses, operational metrics, and KPIs.
Strong problem-solving, analytical, and decision-making skills.
Excellent verbal and written communication skills.
Strong organizational and time-management abilities.
Proficiency with Microsoft Office Suite and business management/ERP systems.
Ability to work independently and collaborate effectively with senior leadership and cross-functional teams.

Nice To Haves

Experience in electronics recycling, IT asset disposition (ITAD), manufacturing, warehousing, logistics, materials management, or a related industry.
Experience working in regulated or highly compliance-focused environments.
Familiarity with R2, RIOS, environmental compliance, or related industry standards.
Experience leading continuous improvement or operational excellence initiatives.
Experience working in a rapidly growing or entrepreneurial organization.

Responsibilities

Oversee daily facility operations and ensure processes are efficient, effective, and aligned with company objectives.
Establish and maintain operational standards, procedures, and workflows.
Ensure production and operational activities are completed accurately, efficiently, and on schedule.
Monitor facility performance and identify opportunities to improve productivity, efficiency, quality, and profitability.
Ensure appropriate staffing, equipment, materials, and resources are available to meet operational needs.
Maintain a hands-on presence throughout the facility and engage with employees and leadership.
Provide leadership, direction, and support to department managers, supervisors, and team leads.
Set clear expectations and hold leaders and employees accountable for performance.
Coach, develop, and mentor members of the management and leadership team.
Support employee hiring, onboarding, training, development, and performance management.
Promote a positive, respectful, team-oriented workplace culture.
Address employee and operational concerns promptly and appropriately in partnership with Human Resources.
Establish, monitor, and evaluate operational KPIs and performance metrics.
Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
Develop and implement corrective actions and process improvements.
Lead continuous improvement initiatives to increase productivity, reduce waste, control costs, and improve quality.
Ensure operations comply with company policies, safety requirements, environmental standards, and applicable federal, state, and local regulations.
Support and maintain compliance with applicable industry standards and certifications, including R2 and RIOS:2016.
Promote workplace safety and environmental responsibility.
Identify operational risks and implement measures to mitigate them.
Investigate operational issues, incidents, and non-compliance, and implement corrective actions as needed.
Collaborate with senior leadership to develop and execute operational strategies that support company growth.
Coordinate communication and collaboration between departments to support workflow and information sharing.
Communicate operational goals, expectations, and company initiatives to employees and leadership.
Identify operational challenges and escalate significant risks or concerns to senior leadership.
Participate in strategic planning and initiatives related to facility growth and organizational development.