General Merchandise Team Leader

Target • Brick, NJ

6d • $24 - $41

About The Position

The General Merchandise Team Leader leads General Merchandise operations and team members to deliver a consistent, guest-first shopping experience. The role blends daily operational execution—including replenishment, pricing and signing, merchandising, setting and maintaining the sales floor and backroom, and inbound, outbound, and fulfillment work—with team development and business results. With guidance from a direct leader, the Team Leader plans and assigns workload, supports sales goals, improves processes, develops talent, and helps ensure products are available, accurately priced, and easy to shop. The role may also involve store-level leader-on-duty responsibilities during assigned shifts and addressing store emergencies and compliance needs.

This is a full-time role, but hours are not guaranteed to reach 40 per week and may fluctuate with business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping periods. Work is active and physically demanding, requiring mobility throughout a shift, climbing ladders, and frequently lifting or moving merchandise up to 44 pounds. Some duties may involve exposure to varying temperatures, humidity, and other elements.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible availability for nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and create an easy, inspiring, and friendly guest experience.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational standards.
• Observe team performance, provide feedback, recognize strong guest interactions, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities; take action; align the team on execution; and drive results.
• Lead daily and weekly General Merchandise workload, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and price changes.
• Educate team members on operational procedures and how they affect inventory management, profitability, and product availability.
• Review reporting to identify process gaps and help develop corrective plans for the direct leader to review and approve.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately; review fulfillment reporting and help identify and address gaps.
• Ensure merchandise is in stock, accurately priced, signed, and available on the sales floor; collaborate with store teams and leaders to prioritize a guest-ready store.
• Share relevant product and trend information and Target communications with team members.
• Evaluate candidates as directed, support onboarding and learning best practices, and develop team members through coaching and interactions.
• Identify team members for future leadership positions and build a talent pool within the department.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Promote inclusivity and demonstrate ethical conduct, follow Target policies and safety procedures, and help maintain a safe, compliant workplace.
• Model and promote safety behaviors, identify and correct hazards, assist with incident response, and report and investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level leader-on-duty responsibilities during assigned shifts, based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available; eligibility details are provided through Target's benefits resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED