General Merchandise Team Leader

Target • Newnan, GA

10d • $21 - $36

About The Position

The General Merchandise Team Leader leads General Merchandise operations and hourly team members to provide a consistent, guest-first experience. The role supports product availability and an easy-to-shop sales floor through replenishment, pricing and signing, merchandising, setting and maintaining displays, backroom organization, and inbound, outbound, and fulfillment activities. With guidance from a direct leader, the Team Leader plans and executes daily and weekly workload to support business priorities and sales goals, improves processes and efficiency, and helps develop, coach, and retain team members. The position may also include supporting guest services, responding to store emergencies and compliance needs, and occasionally assuming store-level Leader on Duty responsibilities. It is a physically active, full-time role with a variable schedule; hours are not guaranteed to be 40 per week and may fluctuate with business needs.

Requirements

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible availability for nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance.
• Ability to work in varying temperatures, humidity, and other elements while performing duties such as Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver Target’s guest experience commitments and build a guest-first culture on the team.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational standards.
• Observe team members, provide feedback, recognize strong performance, and hold them accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on behaviors and execution, and drive results.
• Lead execution of daily and weekly workload, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, backroom organization, and price changes.
• Educate team members on operational procedures and how they affect inventory management, profitability, and product availability.
• Help identify gaps in General Merchandise processes and develop plans for the direct leader to review and approve.
• Assign daily tasks based on workload and guest traffic, aligned with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately; assess reporting, identify gaps, and help develop improvement plans.
• Ensure products are in stock, accurately priced and signed, and available on the sales floor; collaborate with other teams and leaders to keep the store guest-ready.
• Share relevant trends, product information, and Target communications with team members.
• Evaluate candidates as directed, support onboarding and learning best practices, and address skill gaps through development, coaching, and team interactions.
• Identify potential future leaders and use growth development to build a talent pool.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with adult beverage laws and other requirements.
• Promote inclusivity and create respectful, equitable experiences for guests and team members.
• Follow Target policies, safety procedures, and role-specific guidelines; report and correct hazards and hold the team accountable for compliance.
• Model and lead safe behaviors, identify and correct hazards, assist with incident response, and report and investigate injuries accurately and promptly.
• Model physical security processes and support store-wide merchandise protection strategies, including ordering, storage, and application as directed.
• If applicable, follow safe and secure procedures as a key carrier.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED