General Merchandise Team Leader

Target • Newnan, GA

5d • Onsite

About The Position

The General Merchandise Team Leader leads General Merchandise operations and team members to deliver a consistent, guest-first shopping experience. The role focuses on product availability and shopability through replenishment, pricing and signing, setting and maintaining the sales floor and backroom, and supporting inbound, outbound, and fulfillment work. The leader plans and executes daily and weekly workloads in alignment with business priorities and sales goals, with guidance from their direct leader. They coach and develop hourly team members, improve process execution and efficiency, review business and team metrics, and help maintain a safe, compliant, and secure store. This is a full-time role, although there is no guarantee of 40 hours each week; hours may fluctuate according to business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and other peak shopping times.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and foster an Easy, Inspiring, and Friendly experience.
• Ensure team members understand, are trained in, and consistently deliver guest experience commitments and operational standards.
• Observe team performance, provide feedback, hold team members accountable, and recognize strong guest service.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, and drive results.
• Lead daily and weekly General Merchandise workload execution with guidance from direct leaders, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and price changes.
• Educate team members on how operational procedures affect inventory management, store profitability, and product availability.
• Assess reporting to identify process gaps and help develop plans for review and approval by the direct leader.
• Assign daily tasks based on planned workload and guest traffic while aligning with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• Lead pick, pack, and ship fulfillment work accurately when applicable, and assess fulfillment reporting to identify gaps.
• Ensure products are in stock, accurately priced and signed, and available on the sales floor while prioritizing the guest experience.
• Collaborate with store teams and leaders, including the closing team, to identify priorities and keep the store guest-ready.
• Stay informed about relevant trends and products and share Target communications with team members.
• Evaluate candidates for open roles and help develop a guest-centric team as directed by the direct leader.
• Model onboarding and learning best practices, coach and develop team members, close skill gaps, and identify future leaders.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable laws and policies.
• Promote inclusivity, ethical conduct, and compliance with Target policies, safety procedures, and role-specific guidelines.
• Model and lead safe behaviors, identify and correct hazards, assist with incident response, and report and investigate injuries timely and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes as a key carrier, if applicable.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may have access to medical, vision, dental, and life insurance and other health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs may also be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED