General Merchandise Dept Mgr - Normal, IL

Meijer•Normal, IL

2d•Onsite

About The Position

The General Merchandise Dept Manager is responsible for overall team member engagement within their span of care, including recognition, feedback and coaching, performance management, training and development, and succession planning. The manager directs Leads and Team Leaders and is accountable for area operations and financial results, including shrink, productivity, safety, scheduling and forecasting staffing needs, and resolving team member and customer conflicts. The role identifies and implements process improvements and serves as a steward of the Meijer culture. The manager oversees execution of corporate plans to effectively manage services and products, maximize sales and productivity, and meet budget responsibilities for assigned P&L line items. They support onboarding, development, career discussions, and talent pipelines; promote safety, compliance, and store condition standards; and ensure Team Leaders and Leads provide guidance, assign daily work, and address training needs. Other duties may be assigned or required.

Requirements

Bachelor’s degree or equivalent experience.
Minimum of 4 years of retail, grocery, or customer service experience.
Ability to communicate clear and precise direction to team members.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.
Passion for providing industry-leading service.

Nice To Haves

Progressive leadership experience.
Innovative attitude to help Meijer set the industry standard.

Responsibilities

Engage with team members to support onboarding, training, development, coaching, and feedback.
Identify talent and hold career discussions to support store staffing and a diversified talent pipeline for team member and leadership roles.
Hold candid discussions with team members to uphold Meijer standards and support growth within the organization.
Oversee execution of corporate plans and manage services and products to maximize sales and productivity.
Own assigned budget line items in the P&L and be accountable for area operations and financial results, including shrink and productivity.
Drive safety, compliance, and overall condition management, and follow store compliance procedures.
Ensure Team Leaders and Leads guide team members, assign daily work, and identify training needs.
Direct Leads and Team Leaders and address team member and customer conflicts.
Identify and implement process improvements and serve as a steward of Meijer culture.
Support scheduling and forecasting staffing needs.