General Merchandise Dept Mgr - Hartland Twp, MI

Meijer•Hartland, MI

3d•Onsite

About The Position

The General Merchandise Dept Manager leads team member engagement within their span of care and directs Leads and Team Leaders. The role is accountable for area operations and financial results, including shrink, productivity, safety, scheduling and staffing forecasts, and resolving team member and customer conflicts. The manager oversees execution of corporate plans, manages services and products to maximize sales and productivity, and owns budget line items in the P&L. The role also identifies and implements process improvements and serves as a steward of Meijer culture. The manager supports onboarding, training, development, coaching, feedback, performance management, recognition, and succession planning. They identify talent and hold career discussions to support store staffing and a diversified talent pipeline. They help ensure Meijer standards are upheld, direct daily work assignments and training needs through Team Leaders and Leads, and promote safety, compliance, and store condition management.

Requirements

Bachelor’s degree or equivalent experience.
Minimum 4+ years of retail, grocery, or customer service experience.
Passion for providing industry-leading service.
Ability to communicate clear and precise direction to team members.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Progressive leadership experience.

Responsibilities

Engage team members in the manager’s span of care to ensure they receive appropriate onboarding, training, development, coaching, and feedback.
Drive recognition, performance management, and succession planning.
Identify talent and hold career discussions to support store staffing and a diversified pipeline for team member and leadership roles.
Hold candid discussions with team members to uphold Meijer standards and support their growth within the organization.
Direct Leads and Team Leaders and oversee guidance, daily work assignments, and training needs for team members.
Oversee area operations and financial results, including shrink, productivity, safety, scheduling, and staffing forecasts.
Execute corporate plans and effectively manage services and products to maximize sales and productivity.
Own budget line items in the P&L.
Resolve team member and customer conflicts.
Drive safety, compliance, and overall condition management throughout the store, following store compliance procedures.
Identify and implement process improvements.
Serve as a steward of the Meijer culture.