About The Position

The General Merchandise Dept Manager is responsible for engagement and development of team members within their span of care, including recognition, feedback, coaching, performance management, training, development, and succession planning. The role directs Leads and Team Leaders and is accountable for area operations and financial results, including shrink, productivity, safety, scheduling, staffing forecasts, and team member and customer conflict resolution. The manager identifies and implements process improvements and serves as a steward of Meijer’s culture. The position oversees execution of corporate plans so products and services are effectively managed to maximize sales and productivity, and owns budget line items in the P&L. It also drives safety, compliance, and condition management throughout the store. The manager ensures Team Leaders and Leads guide team members, assign daily work, and address training needs. Other duties may be assigned or required.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Minimum 4+ years of retail, grocery, or customer service experience.
  • Passion for providing industry-leading service.
  • Ability to communicate clear and precise direction to team members.
  • Ability to analyze financial and statistical information and use it to make informed decisions.
  • Ability to lead an organization that practices working safely at all times.
  • Proactive and creative thinking applied to the business.
  • Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
  • Strong business acumen.
  • Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

  • Progressive leadership experience.
  • Innovative attitude to help Meijer set the industry standard.

Responsibilities

  • Engage team members in the manager’s span of care and ensure appropriate onboarding, training, development, coaching, and feedback.
  • Identify talent and hold career discussions to support store staffing and a diversified pipeline for team member and leadership roles.
  • Have candid discussions with team members to uphold Meijer standards and support their growth within the organization.
  • Oversee area operations and financial results, including execution of corporate plans, sales, productivity, and P&L budget line items.
  • Manage shrink, productivity, safety, scheduling, staffing forecasts, and team member and customer conflict resolution.
  • Drive safety, compliance, and overall condition management throughout the store, following required compliance procedures.
  • Ensure Team Leaders and Leads provide guidance, assign daily work, and identify team member training needs.
  • Identify and implement process improvements and support Meijer’s culture.

Benefits

  • Weekly pay
  • Medical, dental, vision, and 401(k) benefits for leaders, effective on the start date
  • Three weeks of paid days off for leaders, effective on the start date
  • Tuition-free education and education reimbursement assistance, effective on the start date
  • Child and adult care assistance
  • Team member discount
  • Paid parental leave
  • Scheduling flexibility
  • Development programs for advancement and career growth
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