General Merchandise Dept Mgr - Normal, IL
About The Position
The General Merchandise Dept Manager leads team member engagement and department operations at a Meijer store. The role oversees recognition, feedback, coaching, performance management, training and development, and succession planning for team members within the manager’s span of care. It directs Leads and Team Leaders and is accountable for area operations and financial results, including shrink, productivity, safety, scheduling, staffing forecasts, and resolving team member and customer conflicts. The manager also identifies and implements process improvements and serves as a steward of Meijer’s culture. The position oversees execution of corporate plans and management of services and products to support sales and productivity, including ownership of budget line items in the P&L. It promotes store safety, compliance, and condition management, and ensures Team Leaders and Leads guide team members, assign daily work, and address training needs. Other duties may be assigned as required.
Requirements
- Bachelor’s degree or equivalent experience.
- Minimum of 4 years of retail, grocery, or customer service experience.
- Passion for providing industry-leading service.
- Ability to communicate clear and precise direction to team members.
- Ability to analyze financial and statistical information and use it to make informed decisions.
- Ability to lead an organization that practices working safely at all times.
- Proactive and creative thinking applied to the business.
- Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
- Strong business acumen.
- Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.
Nice To Haves
- Progressive leadership experience.
- Innovative attitude to help Meijer set the industry standard.
Responsibilities
- Engage team members within the manager’s span of care to ensure appropriate onboarding, training, development, coaching, and feedback.
- Identify talent and hold career discussions to support store staffing and a diversified pipeline for team member and leadership roles.
- Have candid discussions with team members to uphold Meijer standards and support opportunities for growth within the organization.
- Oversee area operations and financial results, executing corporate plans and managing services and products to maximize sales and productivity, including ownership of budget line items in the P&L.
- Drive safety, compliance, and overall condition management throughout the store, and follow store compliance procedures.
- Ensure Team Leaders and Leads provide guidance, assign daily work, and identify training needs for team members.
- Direct Leads and Team Leaders and address team member and customer conflicts.
- Identify and implement process improvements and support Meijer’s culture.
- Perform other duties as assigned or required.
Benefits
- Weekly pay
- Team member discount
- 401(k) with company contributions or employer match
- Paid parental leave
- Paid education assistance, including tuition-free education
- Development programs for advancement and career growth
- Medical insurance
- Dental insurance
- Vision insurance
- Three weeks of paid days off for leaders, effective on start date
- Child and adult care assistance, including childcare subsidy
- Life insurance
- Disability leave
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
