General Merchandise Dept Mgr - West Bend, WI

Meijer • West Bend, WI

7d • Onsite

About The Position

The General Merchandise Dept Manager is responsible for team member engagement within their span of care, including recognition, feedback and coaching, performance management, training and development, and succession planning. The role directs Leads and Team Leaders and is accountable for area operations and financial results, including shrink, productivity, safety, scheduling, staffing forecasts, and team member and customer conflict resolution. The manager identifies and implements process improvements and serves as a steward of Meijer culture.

The position oversees execution of corporate plans to manage products and services effectively, maximize sales and productivity, and own assigned budget line items in the P&L. It also supports safety, compliance, and store condition management. The role may include other duties as assigned or required.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum of 4 years of retail/grocery or customer service experience.
• Passion for providing industry-leading service.
• Ability to communicate clear and precise direction to team members.
• Ability to analyze financial and statistical information and use it to make informed decisions.
• Ability to lead an organization that practices working safely at all times.
• Proactive and creative thinking applied to the business.
• Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and grow sales and market share.
• Strong business acumen.
• Innovative attitude.
• Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

• Progressive leadership experience.

Responsibilities

• Engage with team members to ensure appropriate onboarding, training and development, coaching, and feedback.
• Identify talent and hold career discussions to support store staffing and a diversified talent pipeline for team member and leadership roles.
• Hold candid discussions with team members to uphold Meijer standards and support their growth within the organization.
• Oversee execution of corporate plans and manage area operations and financial results, including assigned P&L budget line items, to maximize sales and productivity.
• Drive safety, compliance, and condition management throughout the store, following applicable compliance procedures.
• Ensure Team Leaders and Leads provide guidance, assign daily work, and identify team members’ training needs.
• Identify and implement process improvements and steward Meijer culture.
• Manage area considerations including shrink, productivity, safety, scheduling, staffing forecasts, and team member and customer conflict resolution.

Benefits

• Weekly pay
• Medical, dental, and vision insurance (effective on start date for leaders)
• 401(k) (effective on start date for leaders)
• Three weeks of paid days off (effective on start date for leaders)
• Tuition-free education and education reimbursement assistance
• Child and adult care assistance
• Team member discount
• Scheduling flexibility
• Paid parental leave
• Development programs for advancement and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager