General Merchandise Clerk

Stater Bros. Markets•Jurupa Valley, CA

8d•$17 - $24•Onsite

About The Position

The General Merchandise Clerk (GMC) delivers G.O.A.T. (Greet, Observe, Assist, Thank) customer service and supports multiple areas of store operations. The role requires versatility and adaptability, with assignments that may shift according to store operational needs. Front-end duties include bagging customer purchases, gathering shopping carts, and helping keep checkout efficient. Depending on assignment, the clerk may also stock and display merchandise, fulfill e-commerce orders, prepare and present fresh-cut produce, and support floral operations. The clerk works collaboratively with store team members and follows store policies, procedures, and safety standards.

Requirements

Must be at least 18 years of age.
Valid Food Handler / Health Card.
Ability to work in a fast-paced environment and handle multiple tasks and responsibilities.
Friendly, helpful attitude with a focus on customer satisfaction and service.
Ability to work well with a team and follow direction with a good attitude.
Excellent oral and written communication skills, including the ability to communicate clearly and respectfully with customers and teammates.
Basic math and reading skills for handling pricing, labels, equipment, and inventory.
Good problem-solving abilities and attention to detail.
Ability to stand, walk, bend, and kneel for four to eight hours per day and lift packages and other items up to 50 pounds.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Must maintain integrity and adhere to store policies and procedures, including safety standards and the collective bargaining agreement.

Nice To Haves

High school diploma (preferred but not required).

Responsibilities

Provide friendly, helpful, professional service that enhances the customer’s shopping experience using G.O.A.T. service.
Answer customer questions, help locate products and make recommendations, and communicate out-of-stock issues or customer concerns to store management.
Bag groceries carefully and efficiently, separate items appropriately, and offer to help customers load groceries into their vehicles.
Gather shopping carts from the parking lot and organize them at store entrances.
Stock and refill shelves, displays, and end caps with general merchandise; follow CAO bread procedures when working with bread and writing bread orders.
Build and maintain product displays according to store planograms, seasonal guidelines, and store management direction.
Bale cardboard and keep the backroom clean, organized, and free of clutter.
Maintain accurate, visible signage and pricing, including routine price changes; keep aisles and displays clean and safe, sweep floors, clean spills, and remove trash as needed.
Fulfill online orders by locating and inspecting items for damage, defects, or freshness, packing and labeling orders, and promptly reporting unavailable or damaged items and communicating substitutions or delays to customers.
Communicate e-commerce order progress and issues to store management and assist customers by carrying or escorting completed orders to their vehicles.
Cut, prepare, package, label, and price fresh-cut produce; stock and rotate merchandise, monitor product temperatures and storage conditions, and maintain records of damaged and lost merchandise.
Complete produce price changes and assist the Produce Manager with monthly inventory counts.
Open, price, and stock floral merchandise; maintain neat, attractive displays and remove wilted or damaged products.
Place point-of-sale signs, tags, and promotional materials for floral and GMC produce products, including routine price updates.
Support the Produce department by stocking and maintaining the salad wall and other GMC produce items.
Operate standard store equipment safely and efficiently in accordance with established safety protocols.
Work collaboratively with team members and perform other assigned related duties, including courtesy clerk duties.