General Merchandise Clerk

Hy-Vee•Columbia, MO

10d

About The Position

The General Merchandise Clerk provides prompt, efficient, and friendly customer service while rotating, facing, and replenishing merchandise. The clerk reviews department and store displays for cleanliness and product quality and quantity, maintains department displays, and helps ensure a clean and pleasant shopping environment. The role may also involve checking in and putting away products, reviewing invoices, operating registers, receiving payments, and assisting with inventory. The clerk works as part of a team, follows sanitation procedures and company and department guidelines, and reports to work as scheduled and on time. The position is in a fast-paced environment with significant pressure and frequent exposure to dirt, as well as occasional exposure to moving equipment hazards and chemicals or solvents. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Excellent customer service skills.
Ability to solve practical problems and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview people to obtain basic information; and guide people by providing basic direction.
Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Vision at distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
No education requirement.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

More than six months to one year of related work experience is preferred.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, and share suggestions or requests.
Answer customer calls promptly and provide helpful service.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Follow sanitation procedures and keep the work area clean and neat.
Rotate, face, and replenish merchandise and maintain quality standards.
Review department cleanliness and product quality and quantity; maintain displays in the department and throughout the store.
Check in and put away products and, when applicable, review invoices.
Operate department registers and receive payments and make change, where applicable.
Assist with inventory as requested.
Remove trash in a timely manner.
Follow department and company policies for personal hygiene and dress, as well as individual store guidelines.
Report to work as scheduled and on time.
Build displays as needed.
Order product and supplies as necessary.
Price products for customers as necessary.
Assist in other store areas and perform other job-related duties and special projects as required.