General Merchandise Assistant Department Manager

Hy-Vee, Inc.•Rochester, MN

20h•$18 - $23

About The Position

The General Merchandise Assistant Department Manager supports the General Merchandise Department by providing customer service, supervising employees, and helping manage merchandise purchasing, ordering, pricing, and merchandising. The role may involve interviewing, disciplinary actions, firing, scheduling, and training. It assumes management duties when the Department Manager is absent and is responsible for department cash and merchandise purchasing.

Requirements

Must be at least 18 years old.
High school education or over one year and up to three years of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
Ability to perform medium work, exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see at distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly customer service and assist customers with questions, special orders, complaints, and problems.
Greet customers, learn and use their names when possible, help them locate or reach products, assist with heavy items, and pass along suggestions or requests.
Answer customer telephone calls promptly and provide helpful service.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Ensure department standards are met and maintain product knowledge, including awareness of new trends.
Set and reset sales areas to promote products; price products in accordance with department pricing philosophy.
Handle customer and vendor issues.
Assist with inventory and ensure products are adequately stocked, neatly faced, and the department is clean.
Receive merchandise, check deliveries, verify their accuracy, and log invoices when needed.
Assume management duties in the Department Manager’s absence.
Train new employees.
Follow sanitation procedures and maintain a clean, neat work area and appropriate personal hygiene and dress.
Follow company policies and store guidelines, and report to work as scheduled and on time.
Order product at the General Merchandise Manager’s discretion.
Stock aisles, evaluate product quantities, break down pallets, and transport product to aisles.
Assist in other store areas and perform other job-related duties and special projects as required.
Instruct, assign, review, and plan others’ work; maintain standards, coordinate activities, and allocate personnel.