General Manager(06818) - 7630 N Beach
About The Position
The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager sets an example for the crew and ensures that policies and procedures are followed consistently while providing great customer service and maintaining the store’s image. The position also involves general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The posting also describes delivery duties and requirements, including delivering orders by car, delivering flyers and door hangers, and having a valid driver’s license and access to an insured vehicle. The work takes place in a store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Tasks may involve standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, and frequent bending, crouching, reaching, and hand use. Delivery work can involve driving, walking, carrying orders, climbing stairs, and exposure to adverse weather.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to follow all policies and procedures and expect the same from the crew.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Transportation to and from work.
- For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle usable for delivery; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain and delivery sites.
- Ability to perform the described physical tasks, including lifting deliveries weighing up to 50 pounds and carrying, pushing, pulling, bending, reaching, and climbing as needed.
Responsibilities
- Take responsibility for everything that happens during the shift.
- Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
- Maintain customer relations and provide great customer service.
- Work to a schedule and ensure attendance and punctuality.
- Maintain store cleanliness, a perfect image, and adherence to standards and policies.
- Support store marketing and profitability.
- Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
- When performing delivery duties, deliver products by car to customers and distribute flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
