General Manager(03356) 3548 West Genesee Street
About The Position
The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory and food management, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role requires setting an example for the crew, maintaining attendance and punctuality, working to a schedule, and providing great customer service. Transportation to and from work is required. The posting also describes general store-team duties that may apply, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job may involve delivering products and flyers or door hangers within a designated area, subject to the stated driving requirements.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers, including by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make rapid, accurate movements with the eyes, hands, and fingers.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to navigate the designated delivery area and locate addresses.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- Ability to meet the physical demands of the job, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
Responsibilities
- Manage everything that happens during the shift.
- Handle staffing, paperwork, cost controls, cash control, food management, and inventory control.
- Maintain customer relations and provide great customer service.
- Follow all policies and procedures and ensure the crew does the same.
- Work to a schedule and maintain attendance and punctuality.
- Maintain store cleanliness, a perfect image, and adherence to standards.
- Contribute to marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process orders; take inventory; and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Deliver products and flyers or door hangers when required.
Benefits
- On-the-job orientation and training.
- Flexible work environment.
- Opportunities for advancement, including pathways from assistant manager to general manager and from general manager to franchisee or Manager Corporate Operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
