General Manager(07747) - 3640 East Imperial Hwy

Domino's Franchise•Lynwood, CA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The manager sets an example by following all policies and procedures and expects the crew to do the same. The role also involves general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The position requires communicating with customers and coworkers in person and over the phone, following written instructions, processing orders, performing basic arithmetic, handling money accurately, and using a keyboard or touchscreen. Work includes standing for most tasks, walking short distances, completing paperwork while seated, and handling deliveries and supplies. Physical tasks may include lifting items weighing up to 50 pounds, carrying supplies, pushing or pulling trays on dollies, climbing stairs or ladders occasionally, bending, crouching, and reaching. The work environment includes exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to operate all equipment and perform the listed store duties.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands described, including lifting deliveries weighing up to 50 pounds.

Responsibilities

  • Take responsibility for all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example by following all company policies and procedures and expect the same from crew members.
  • Manage staffing, paperwork, food, schedules, store cleanliness, marketing, and profitability.
  • Provide great customer service and maintain attendance, punctuality, a perfect image, and adherence to standards.
  • Operate store equipment and stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and handle product deliveries and supplies using a hand truck as needed.
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