The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The manager sets an example by following all policies and procedures and expects the crew to do the same. The role also involves general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The position requires communicating with customers and coworkers in person and over the phone, following written instructions, processing orders, performing basic arithmetic, handling money accurately, and using a keyboard or touchscreen. Work includes standing for most tasks, walking short distances, completing paperwork while seated, and handling deliveries and supplies. Physical tasks may include lifting items weighing up to 50 pounds, carrying supplies, pushing or pulling trays on dollies, climbing stairs or ladders occasionally, bending, crouching, and reaching. The work environment includes exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed