Assistant Manager (08604) - 4563 Hwy 20 East

Domino's Franchise•Niceville, FL

About The Position

The Assistant Manager assists the General Manager with coordinating daily operations and taking ownership of tasks and assignments given to the team. The role includes cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; time management; store cleanliness; and marketing. The Assistant Manager sets an example, mentors team members, encourages current employees, and recruits new team members. The role also requires following company policies and procedures, maintaining professional appearance and attendance, promoting Domino’s image standards, providing great customer service and effective service recovery, and having dependable transportation to and from work. General store duties include learning and training operational tasks, operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the store and equipment. Team members must communicate with customers and coworkers, follow written instructions, perform basic arithmetic, make change, enter orders using a computer keyboard or touchscreen, and make precise, coordinated movements. The posting also describes delivery-specific duties, including delivering products by car to customers’ doors and distributing flyers and door hangers. Delivery work requires a valid driver’s license and safe driving record, access to an insured vehicle, navigation skills, and the ability to navigate varied terrain, including stairs, while carrying products. Work may involve exposure to varying and adverse weather conditions.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to stock ingredients, prepare products at an advanced pace, process telephone orders, take inventory, and complete paperwork.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by phone.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touchscreen.
For delivery duties: valid driver’s license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigation skills to read maps and locate addresses.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Far vision and night vision for driving.
Dependable transportation to and from work.

Responsibilities

Assist the General Manager in coordinating daily operations and carrying out team tasks and assignments.
Manage or support cost controls, inventory control, cash control, and customer relations.
Assist in developing managers by setting an example and mentoring the team.
Follow company policies and procedures and ensure the crew does the same.
Encourage current team members and recruit new team members.
Support staffing, paperwork, food management, time management, store cleanliness, and marketing.
Maintain a professional appearance, attendance, and punctuality; promote Domino’s image standards.
Provide great customer service and effective service recovery.
Learn and train team members in operational tasks; operate equipment.
Stock ingredients, prepare products, process telephone orders, take inventory, and complete related paperwork.
Clean the store and equipment daily.
For delivery duties: deliver products by car to customers’ doors and distribute flyers and door hangers.