General Manager(03827) - Bear Lake

Domino's Franchise•Altamonte Springs, FL

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; profitability; and maintaining the store’s image and standards. The manager sets an example by following all policies and procedures and expects the crew to do the same. The role requires judgment, basic math, multitasking, communication, and the ability to direct activities and work both independently and with others. On-the-job orientation and training are provided. The posting also describes general store-team duties and delivery-related requirements, including operating equipment, preparing products, handling orders and inventory, cleaning, and, where applicable, delivering products.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Transportation to and from work.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and multi-story buildings while carrying products.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use.
  • Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Staff the store and complete paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, cleanliness, and adherence to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Support marketing and store profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • For delivery duties where applicable, deliver products and promotional materials, navigate delivery locations, and follow safe driving requirements.
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