General Manager(06061) - 7861 Bayside Rd.

Domino's Franchise•Chesapeake Beach, MD

23h

About The Position

The General Manager is responsible for the success of the Domino’s store and its team members. This role leads store operations, builds sales and profitability, maintains brand and company standards, and ensures customers receive consistently high-quality products and service. The General Manager recruits, trains, schedules, and develops team members and management staff, while serving as an operations expert and mentor across store-level roles. The position also oversees inventory, cash handling, reporting, health and safety, cleanliness, and customer and community relationships, and assists with marketing efforts.

Requirements

Exceptional, positive attitude, integrity, and honesty.
Excellent attendance and punctuality.
Must be at least 18 years old.
Reliable transportation and a valid driver’s license, vehicle registration, and liability insurance.
Ability to pass a background investigation and motor vehicle report.
Adaptability, accountability, self-motivation, and passion for excellent customer service and superior products.
Ability to train and engage team members effectively.
Ability and commitment to partner with Human Resources and corporate office team members on hiring practices and compliance with state and federal employment legislation.
Knowledge of inventory control, labor costs, and computers.
Ability to create and effectively manage team member schedules.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed.
Verbal, writing, and telephone communication skills.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to use proprietary software systems PULSE and PWR.
Ability to comprehend and give correct written instructions.
Ability to talk and hear on the telephone.
Near- and mid-range vision for most in-store tasks, depth perception, and ability to distinguish hot from cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, interact with people, analyze and compile data, and make judgments and decisions.
Ability to stand for long periods; most tasks are performed from a standing position.

Nice To Haves

One to two years of previous quick-service restaurant experience, preferably in the pizza niche.

Responsibilities

Manage costs, build sales, increase the customer base, and improve store profitability.
Lead team members in operational excellence and promotion of brand standards.
Recruit, train new team members, and create schedules.
Provide ongoing training and development for team members and management teams.
Uphold brand standards and company policies.
Apply Domino’s operating standards to maximize productivity.
Ensure consistently high-quality products and customer service.
Maintain health, safety, and cleanliness standards.
Foster productive, professional relationships and engage team members.
Mentor team members and serve as an operations expert in store-level positions.
Build relationships with customers and the community.
Handle, reconcile, and report cash.
Control and manage inventory.
Assist with marketing efforts.