General Manager

Accord Inc • Seattle, WA

2h • $30 - $37

About The Position

The General Manager is responsible for the daily operations of a Taco Time NW restaurant, including selecting, developing, and managing the performance of employees. The role oversees food-supply inventory and ordering, works to optimize profits, and ensures guests are satisfied with their dining experience. The General Manager reports to the District Manager.

General Managers are expected to communicate and execute the company’s guest-experience vision while maintaining a profitable restaurant. They are encouraged to run their restaurant with pride, drive, energy, and compassion for employees and guests. The company promotes thorough training, reasonable working hours, and five-day workweeks.

Requirements

• Valid food handlers permit.
• Two to three years of previous restaurant management experience.
• Strong computer skills, including knowledge of Excel and Word.
• Ability to lead and develop a team.
• Strong communication skills and the ability to listen attentively to guests and team members.
• Ability to demonstrate accuracy and thoroughness and to look for ways to improve and promote quality.
• Ability to handle the pressures of coordinating a wide range of activities simultaneously and recommend appropriate solutions to restaurant problems.
• Strong customer service, quality focus, leadership, and decision-making skills.

Responsibilities

• Follow company standards and service levels to increase sales and minimize food, beverage, supply, utility, and labor costs.
• Enforce sanitary food-handling practices and maintain the cleanliness and upkeep of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, and procedures.
• Manage shifts, including daily decision-making, scheduling, and planning while maintaining standards for product quality and cleanliness.
• Investigate and resolve complaints about food quality and service, taking appropriate action to encourage dissatisfied guests to return.
• Interview, hire, train, coach, counsel, develop, and, when necessary, terminate employees.
• Provide employee feedback, establish performance expectations, and conduct performance reviews.
• Maintain an up-to-date staffing plan, prepare schedules, and ensure coverage for all shifts.
• Complete financial and administrative duties accurately, on time, and in accordance with company policies and procedures.
• Promote the restaurant through promotional activities, signage, and positive community engagement.
• Participate in preparing, cooking, assembling, or packaging food; collecting guest payments; and providing guest service as needed to maintain business flow.
• Perform other duties as assigned.

Benefits

• Competitive wages and bonus potential.
• Payday every Friday.
• Medical and dental benefits.
• 401(k) retirement plans.
• Education assistance.
• Childcare assistance.
• Quality of life and flexible schedules.
• Free employee shift meals.
• Paid time off: 80 hours after 90 days of employment.
• Promotions from within.
• Taco Time Cares employee hardship program.
• Employee discounts for employees and immediate family.
• Employees can use the Taco Time NW app to purchase up to $40 worth of Taco Time three times per week during non-prime-time hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed