General Manager(09268) - 119 Business Park Dr

Domino's Franchise•Kenedy, TX

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role requires setting an example for the crew, maintaining attendance and punctuality, working to a schedule, and providing great customer service. On-the-job orientation and training are provided. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Depending on assigned duties, team members may deliver products and flyers within a designated delivery area. The work includes exposure to changing temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and varying weather conditions. Physical tasks may include standing, walking, sitting for paperwork, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make rapid, accurate movements and ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical tasks described, including lifting and carrying supplies weighing up to 50 pounds, climbing, bending, crouching, and reaching.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, food management, staffing, and paperwork.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain the store's image, cleanliness, and operating standards.
  • Contribute to marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products, flyers, and door hangers when assigned.
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