Domino's General Manager (5606)

Domino's Franchise•West Columbia, SC

About The Position

The General Manager leads store operations and is responsible for what happens during their shift. The role oversees cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; image standards; store cleanliness; marketing; and profitability. The manager is expected to model and enforce company policies and procedures, set a positive example, and lead the team toward shared goals while contributing to a respectful and inclusive workplace. The position also involves customer service and order processing, preparing products to Domino’s specifications, maintaining store facilities and equipment, and handling inventory and deliveries of ingredients and supplies. It requires working on foot for most of the shift and may include lifting supplies, navigating stairs, and performing other physical tasks. The posting’s job description refers to hiring assistant managers, although the listed role title is General Manager.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make sound ethical decisions in a timely manner.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to stand for most of the shift and perform physical tasks, including lifting or stacking ingredients and supplies weighing up to 50 pounds.
Ability to occasionally crouch, squat, stoop, bend, or use stairs.
Hand-eye coordination for shaping pizza dough, using a pizza peel and cutter, and folding pizza boxes.
Ability to read maps, locate addresses, and navigate diverse terrain and delivery sites, including multi-story buildings.

Responsibilities

Take responsibility for all activities and outcomes during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Follow all policies and procedures and expect the same of the crew.
Lead and direct the team toward shared store goals.
Handle staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
Greet customers, take orders, and address customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete associated paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Use navigational skills to locate addresses and navigate delivery sites when needed.