General Manager(01071) - 1236 Francis St

Domino's Franchise•Jackson, MI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and follows all company policies and procedures while ensuring the crew does the same. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The posting also describes general store team-member duties and working conditions, including operating equipment, preparing products, processing orders, taking inventory, and cleaning the facility. On-the-job orientation and training are provided.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to perform the physical requirements described, including standing, walking, lifting and carrying loads, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure company policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain store image, standards, cleanliness, and attendance and punctuality expectations.
Provide great customer service.
Contribute to marketing and store profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as applicable to team duties.