Unit Secretary - St. Francis Downtown
About The Position
Under general supervision, the Unit Secretary provides clerical support to the nursing unit and helps promote an organized, positive unit culture. The role is based in the Med/Surg Unit at St. Francis Downtown and is scheduled for 40 hours per week on the evening shift. The Unit Secretary handles calls and requests, schedules discharge follow-up appointments, assists with recording traumas and codes, and performs other administrative or clerical duties as assigned. The position requires professional communication with staff, patients, internal customers, and the community in a rapidly changing environment.
Requirements
- High school degree or GED.
- Problem-solving skills and basic computer skills.
- Typing speed of 25 words per minute.
- Excellent communication and interpersonal skills.
- Ability to be proactive in a rapidly changing environment.
Nice To Haves
- Prior healthcare clerical work experience.
- Training in the EPIC Electronic Health Record (EHR).
Responsibilities
- Troubleshoot and resolve caller problems and specific requests in a timely manner.
- Prioritize and navigate internal and external calls promptly and respectfully while providing customer-focused service.
- Schedule discharge follow-up appointments.
- Assist in recording traumas and codes within the facility.
- Perform administrative or clerical duties and projects as assigned.
- Perform other duties as assigned.
- Engage with staff and patients in a professional manner.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
