General Manager (01101) 953 Washtenaw Ave

Domino's Franchise • Ypsilanti, MI

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, cost and inventory controls, cash handling, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same standards from team members. The role also involves scheduling, paperwork, maintaining the store’s image and standards, and providing excellent customer service.

The posting describes general store-team duties and conditions, including operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also includes delivery duties and requirements, such as delivering products within a designated area, delivering flyers and door hangers, and having a valid driver’s license and access to an insured vehicle.

Work involves frequent standing, reaching, and repetitive tasks, as well as walking, lifting and carrying supplies, pushing trays, occasional climbing, bending, and crouching. Conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and adverse weather. Team members may need to navigate stairs and other delivery sites. The posting emphasizes the ability to direct activities, work independently and with others, work under stress, meet quality standards, and make judgments and decisions.

Requirements

• Ability to exercise judgment, perform math, and multitask.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by telephone and in person.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements; ability to enter orders using a computer keyboard or touchscreen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver’s license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Ability to meet the physical demands described, including standing, walking, lifting and carrying, pushing, climbing, bending, crouching, and reaching.

Responsibilities

• Oversee everything that happens during a shift.
• Manage staffing, schedules, paperwork, cost controls, cash controls, inventory, and food management.
• Maintain customer relations and provide great customer service.
• Set an example by following all company policies and procedures and expecting the same from the crew.
• Maintain store cleanliness, the store’s image, and operating standards.
• Support marketing and store profitability.
• Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
• Deliver products by car to customers within the designated delivery area, and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed