General Manager - Regal Yorba Linda

Regal • Yorba Linda, CA

15h • $47 - $62

About The Position

The General Manager oversees the daily operation of the Regal theatre, administering company policies and procedures and ensuring compliance with cash management, inventory, human resources, safety, and operational requirements. The role supervises employees and theatre operations, including projection and audiovisual systems, maintenance, janitorial standards, purchasing, scheduling, guest relations, marketing, and financial reconciliation. The General Manager directly supervises an unspecified number of employees and carries out supervisory responsibilities in accordance with company policies and applicable laws.

The position requires a high school diploma or equivalent, plus either two years of post-secondary education in Business or two years of management or supervisory experience. The successful candidate should have working knowledge of theatre booth and projection systems, including maintenance, programming, and TMS operation, along with communication, mathematical, reasoning, computer, office, leadership, and mechanical skills. If assigned alcohol-selling or serving duties at a theatre that sells alcohol, the employee must meet applicable legal age requirements and complete required training and certification, including Regal Responsible Beverage Server training.

The work environment has a generally moderate noise level that can increase at times. The job frequently involves standing for long periods, walking, sitting, using hands, reaching, and talking or hearing; it occasionally involves climbing, balancing, stooping, kneeling, crouching, or crawling. Employees are regularly required to lift up to 60 pounds. Reasonable accommodations may be made for individuals with disabilities.

Requirements

• High school diploma or equivalent.
• Two years of post-secondary education in Business or two years of management or supervisory experience.
• Working knowledge of theatre booth and projection systems, including maintenance, programming, TMS operation, and related projection skills.
• Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
• Ability to listen effectively, respond clearly, and explain information to others.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, reach evidence-based conclusions, and implement solutions.
• Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
• Experience with PC platforms and basic office programs, including email, word processing, and spreadsheets.
• Ability to operate copiers and other office equipment, use filing systems, maintain attention to detail, and use tools and equipment dexterously for mechanical tasks as needed.
• Ability to interface effectively with customers, the public, and coworkers, and exhibit sensitivity to others.
• Ability to establish goals, budget time, set priorities, and demonstrate leadership for subordinate management.
• If assigned alcohol-selling or serving duties at a theatre that sells alcohol, meet the legal age requirement and complete legally required state or local training and certification, as well as Regal Responsible Beverage Server training on Regal Academy.
• Frequently stand for long periods, walk, sit, use hands to finger, handle, or feel, reach, and talk or hear; occasionally climb or balance and stoop, kneel, crouch, or crawl; regularly lift up to 60 pounds.
• Meet the job's vision requirements, including close and distance vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Uphold and administer Regal policies and Theatre Support Office directives.
• Ensure compliance with cash management policies and procedures.
• Control concession inventory shortages and spoilage.
• Hire, train, develop, supervise, counsel, and schedule employees; consult Human Resources Business Partners before terminating employees.
• Administer required paperwork and uphold company human resources policies.
• Ensure applicable alcohol certifications and training are current.
• Supervise staff and theatre projection and audiovisual equipment, including hardware, software, film handling, maintenance, booth and projection systems, programming, and TMS operation.
• Control costs and direct operating expenses; purchase and order stock and supplies; oversee inventory and auditing processes.
• Supervise building and grounds maintenance, perform minor repairs, and obtain qualified personnel for larger maintenance issues.
• Monitor janitorial staff to ensure the facility is cleaned to Regal standards each day.
• Monitor risk management, including team member and guest safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
• Manage guest relations, film engagement marketing and promotions, movie showtime scheduling, and timely distribution of showtimes to appropriate channels.
• Count, deposit, and reconcile daily receipts, including cash, credit cards, coupons, gift cards, checks, discount tickets, and other applicable payment or accountability methods.
• Read and understand training materials covering subjects such as anti-harassment and discrimination.
• Interview, hire, train, and coach employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.

Benefits

• Medical and prescription coverage with company contributions toward the cost.
• Life insurance and disability insurance at no charge.
• Dental, vision, and supplemental life insurance options for employees and dependents.
• Accident, critical illness, and hospital indemnity insurance.
• Vacation time and sick leave.
• Free movie passes and discounted concessions at Regal locations.
• Access to a 401(k) retirement plan with company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED