About The Position

The General Manager leads the theatre team and is accountable for business performance, daily operations, and the guest experience. The role balances financial and operational results with people leadership to create an environment guests enjoy and employees are proud of. The General Manager ensures the theatre operates in accordance with company policies and safety and compliance standards; manages staffing, scheduling, reporting, inventory, and cost control; and oversees the theatre’s cleanliness, maintenance, systems, and equipment, including projection and audio-visual functionality. The role also supports the team on the floor, particularly during peak periods. The position is at Regal Issaquah. Regal Cinemas is part of Regal Cineworld, which operates more than 7,600 screens across 625 locations in nine countries.

Requirements

  • At least 2 years of management or supervisory experience, or a post-secondary degree in Business or a related field.
  • Ability to lead, develop, and motivate a team while driving results.
  • Strong understanding of day-to-day operations and basic financial management.
  • Ability to stay organized and manage multiple priorities in a fast-paced environment.
  • Must meet legal requirements for alcohol service where applicable.
  • Flexibility to work evenings, weekends, and holidays based on business needs.

Nice To Haves

  • Familiarity with theatre systems and technology.

Responsibilities

  • Take ownership of theatre performance, including sales, expenses, and business-supporting operations.
  • Ensure compliance with company policies, cash-handling procedures, and safety and compliance standards.
  • Manage daily operations, including scheduling and reporting.
  • Hire, train, coach, and support employees; manage performance and employee relations.
  • Set the standard for guest service, resolve guest concerns, and maintain a welcoming theatre environment.
  • Oversee theatre cleanliness, maintenance, stocking, and efficient behind-the-scenes operations.
  • Monitor financial and operational results, identify improvement opportunities, and drive profitability.
  • Manage inventory, ordering, and cost control for concessions and supplies.
  • Maintain and oversee theatre systems and equipment, including projection and audio-visual functionality.
  • Lead by example on the floor and support the team during peak periods.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid life and disability coverage.
  • Accident, critical illness, and hospital indemnity insurance.
  • 401(k) with company match after eligibility requirements.
  • Paid time off and sick leave.
  • Holiday pay.
  • Cell phone reimbursement.
  • Free movie passes and 50% off concessions.
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