Entry Level Bank Teller (Yorba Linda)
About The Position
Member Service Representative I builds meaningful relationships with credit union members while providing efficient, accurate, and exceptional service. The role promotes credit union products and services to existing and potential members and works with a dedicated team to support the organization’s mission and values. This is a part-time position scheduled for 30 hours per week. The stated schedule is Tuesday, Thursday, and Friday from 8:30 a.m. to 5:30 p.m.; Wednesday from 11:00 a.m. to 5:30 p.m.; and Saturday, Sunday, and Monday off. The schedule may change based on branch business needs.
Requirements
- High school diploma or equivalent.
- At least 6 months of customer service experience.
- Strong listening, communication, time management, and organizational skills.
- Demonstrated ability to achieve assigned goals and performance expectations.
- Successful completion of the New Hire Training course and exam.
- Ability to work independently and effectively in a team environment.
- Professional appearance and demeanor.
Nice To Haves
- Cash handling experience.
Responsibilities
- Provide a positive, professional member experience and resolve routine member questions.
- Accurately process routine member account transactions, including deposits, withdrawals, loan payments, and wires.
- Maintain a balanced cash drawer and follow branch operations, policies, procedures, and risk management requirements.
- Understand members’ financial needs through effective communication and provide useful options.
- Offer relevant products and services or refer members to an appropriate representative or partner.
- Work with branch team members to achieve personal and branch performance goals.
- Participate in credit union campaigns, contests, member outreach, and community or business development events.
- Follow regulatory and compliance requirements, including AML, BSA, OFAC, CTR, and MISP.
- Attend community or business development events and work weekends or extended hours when required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
