General Manager(06802) - 4518 Maplewood Ave

Domino's Franchise•Wichita Falls, TX

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same standards from team members. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may involve delivering products, flyers, and door hangers within a designated area, subject to the stated driver and vehicle requirements. Work takes place in a pizza store and may include an office area, food preparation areas, a walk-in cooler, and delivery locations. Conditions can include changing or adverse weather, temperatures from about 36°F in the cooler to 90°F or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Delivery work may require navigating multiple flights of stairs and carrying food and beverages.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone, to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to read maps and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies up to 50 pounds, pushing and pulling trays, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift, including cost, inventory, cash, and customer relations.
  • Staff the store and complete required paperwork.
  • Manage food and control costs, cash, and inventory.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example by following all policies, procedures, and standards, and expect the same from the crew.
  • Maintain the store’s appearance, cleanliness, and image.
  • Provide great customer service and support store marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products, flyers, and door hangers within the designated delivery area when required.
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