Shift Lead - Maplewood

Montclair Hospitality•Maplewood, NJ

About The Position

Ani is a growing restaurant group operating full-service restaurants in New Jersey and New York. The Shift Lead trains, leads, and coaches front-of-house employees to uphold Ani’s cultural and core standards. The role helps maintain compliance with company and government sanitation standards, communicates with employees and upper management to meet operational needs, and works professionally with coworkers and supervisors. The Shift Lead manages dine-in, takeout, and delivery business and may open or close the restaurant as the floor supervisor, taking responsibility for service and restaurant operations.

Requirements

Experience leading a team.
Experience providing excellent customer service in a fast-paced environment.
Positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
Ability to perform high-quality work while unsupervised.
Ability to handle money accurately and operate a point-of-sale system.
Ability to work in a fast-paced environment and deliver orders in a timely manner.

Nice To Haves

Bilingual ability preferred.
Two years of restaurant experience preferred.
Two years of customer service experience preferred.

Responsibilities

Train, lead, and coach front-of-house employees to ensure Ani’s cultural and core standards are met.
Ensure sanitation standards established by the company and local, state, and federal regulations are followed.
Communicate with employees and upper management to ensure operational needs are met.
Work harmoniously and professionally with coworkers and supervisors.
Manage business flow across dine-in, takeout, and delivery sales channels.
Open and/or close the restaurant as the floor supervisor and oversee service and restaurant operations.