Shift Lead - Maplewood

Montclair Hospitality•Maplewood, NJ

11d•$21 - $25

About The Position

Ani is a growing restaurant group serving ramen in a comfortable, family-friendly environment, with full-service restaurants across New Jersey and New York. The Shift Lead trains, leads, and coaches front-of-house employees to uphold Ani’s cultural and core standards. This role ensures sanitation compliance, communicates with employees and upper management about operational needs, and works professionally with coworkers and supervisors. The Shift Lead manages dine-in, takeout, and delivery service, and opens and/or closes the restaurant as the floor supervisor, taking responsibility for service and restaurant operations.

Requirements

Experience leading a team.
Experience providing excellent customer service in a fast-paced environment.
Positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
Ability to perform high-quality work while unsupervised.
Ability to handle money accurately and operate a point-of-sale system.
Ability to work in a fast-paced environment and deliver orders in a timely manner.

Nice To Haves

Bilingual ability preferred.
Two years of restaurant experience preferred.
Two years of customer service experience preferred.

Responsibilities

Train, lead, and coach front-of-house employees to ensure established Ani cultural and core standards are met.
Ensure compliance with company sanitation standards and applicable local, state, and federal regulations.
Communicate with employees and upper management to ensure operational needs are met.
Work harmoniously and professionally with coworkers and supervisors.
Manage the flow of business across dine-in, takeout, and delivery sales channels.
Open and/or close the restaurant as the floor supervisor, overseeing service and restaurant operations.