Financial Relationship Banker - Maplewood, MN
About The Position
As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing customer relationships. You proactively identify financial goals and needs, then recommend appropriate deposit, loan, and other banking products and services. The role is based in an office branch setting and includes customer service, sales, referrals, and support for customers using the bank’s technology. You are expected to maintain knowledge of the bank’s products, services, technology, and policies, and to follow operational, security, risk, and regulatory procedures. The position is not eligible for overtime pay. Applicants must already be authorized to work in the United States on a full-time basis; Huntington will not sponsor immigration benefits for this position.
Requirements
- High school diploma or GED.
- At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in an administrative, contracting, civil affairs, or similar role.
- Must meet additional background-check requirements, including providing fingerprints as required by NMLS regulations.
- Applicants must be currently authorized to work in the United States on a full-time basis.
Nice To Haves
- Bachelor’s degree.
- At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
- Ability to build, deepen, and retain relationships.
- Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
- Excellent verbal and written communication skills.
- Comfort with technology such as mobile services and online banking services.
- Knowledge of consumer and business deposit products.
Responsibilities
- Provide excellent customer service and effectively resolve customer issues.
- Identify opportunities to grow customer relationships through appointments, Centers of Influence, a disciplined sales process, new-customer follow-up, and referrals from customers, colleagues, and partners.
- Educate customers and refer them to other areas of the bank to deepen relationships and build internal partnerships.
- Educate customers on using online, mobile, and ATM banking technology effectively.
- Maintain knowledge of products, services, technology, and policies.
- Adhere to operational, security, risk, and regulatory policies and procedures.
- Perform other duties as assigned.
Benefits
- Health insurance coverage
- Wellness program
- Life and disability insurance
- Retirement savings plan
- Paid leave programs
- Paid holidays
- Paid time off (PTO)
- Applicable incentive compensation plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
