General Manager - Happy Daz Restuarants

Happy Daz•Lima, OH

12d

About The Position

Happy Daz is seeking an experienced General Manager to own restaurant results, build and develop a strong team, and ensure a great guest experience for dine-in and drive-thru customers. The role has real accountability, leadership support, and hours with no late nights. This is a full-time, salaried position.

Requirements

3–5 years of management experience; restaurant or quick-service experience preferred.
Experience leading a diverse team and training and mentoring team members.
Food safety knowledge or certification.
Open availability and flexibility with a changing schedule.
Strong attendance and reliability.
Upbeat, positive attitude and close attention to detail.
Clear communication with hourly team members and other managers.
Must be at least 18 years old.

Nice To Haves

Restaurant or quick-service management experience.

Responsibilities

Lead daily operations, including scheduling, inventory, ordering, cost control, and hiring.
Coach and develop the Assistant Manager and Supervisors on guest service, drive-thru times, labor, and food cost.
Oversee crew training and cross-training to build a consistent team.
Keep the restaurant safe and clean and ensure compliance with health department and food safety rules.
Hold the team accountable to company standards and handle discipline fairly when needed.
Build relationships with guests and resolve concerns with a guest-first approach.
Provide crew members with regular feedback, recognition, and performance evaluations.
Keep the team informed through shift recaps, HotSchedules, and store meetings, and participate in management meetings.
Lead by example and help wherever the restaurant needs support.